FAQ

Frequently Asked Questions

Take a look through our frequently asked questions to see if we can help you. If you can’t see what you’re looking for, you can also contact us here.

General

Our customer support is available Monday: 9am-5pm, Tuesday to Friday: 9am - 6pm and Saturdays: 10am to 4pm Live chat available Mon-Fri 9am-6pm

Payment, Shipping & Returns

Custom Wine Cellar Design & Build Process

Product Information

Looking for something else?

Get in touch with our specialists

Can’t find what you’re looking for? For general product support and customer enquiries, you can get in touch with us on the link below.

Contact Us

Established In 1995

Custom wine cellar design and build construction services for 30+ years

Custom Design Services

Experienced in-house team of design specialists & craftsmen

Live chat support

MON 9am to 5pm EDT
TUES-FRI 9am to 6pm EDT
SAT 9am to 4pm EDT

30-Day Returns

Shop with peace of mind with our 30-day Returns Policy