Frequently Asked Questions

Take a look through our frequently asked questions to see if we can help you. If you can’t see what you’re looking for, you can also contact us here.

Contact & Support

Our customer support is available Monday: 9am-5pm, Tuesday to Friday: 9am - 6pm and Saturdays: 10am to 4pm Live chat available Mon-Fri 9am-6pm

Ordering & Shipping

Wine Coolers & Refrigeration

Wine Racks & Storage Solutions

Wine Cellar Cooling Units

Accessories & Maintenance

Custom Wine Cellars & Design

Looking for something else?

Get in touch with our specialists

Can’t find what you’re looking for? For general product support and customer enquiries, you can get in touch with us on the link below.

Contact Us