Terms of service

Last updated: November 7, 2023

Terms of Service

1. Introduction

Welcome to Rosehill Wine Cellars. These Terms of Service (“Terms”) govern your use of our website, www.rosehillwinecellars.com and any related services and content provided by us. By accessing and using our website and services, you agree to abide by these Terms.

2. Registration and Account

2.1. Account Creation To use certain features of our website or place orders, you may be required to create an account. You must provide accurate, current, and complete information during the registration process and maintain the accuracy of such information.

2.2. Security You are responsible for maintaining the confidentiality of your account credentials, and you agree to accept responsibility for all activities that occur under your account. You must immediately notify us of any unauthorized access to or use of your account.

3. Orders and Payments

3.1. Order Placement You agree to provide accurate and up-to-date information for your order.

3.2. Pricing and Payment All product prices are listed in Canadian dollars (CAD) or US dollars USD) (depending on your geographic or IP location) and are subject to applicable taxes, duties and shipping fees. Payment is required at the time of order placement, and we accept multiple payment methods.

4. Shipping and Returns

4.1. Shipping We will make reasonable efforts to ship your order in a timely manner. Shipping times and costs are subject to change and will be communicated during the order confirmation process.

4.2. Returns Please refer to our return policy, which is incorporated into these Terms by reference.

5. Intellectual Property

5.1. Content Ownership All content on our website, including text, images, trademarks, and logos, is the exclusive property of Rosehill Wine Cellars or its licensors. You may not use, reproduce, or distribute our content without our express written permission.

5.2. User-Generated Content If you submit content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

6. Limitation of Liability

6.1. No Warranties We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of our website, content, or services. Your use of our website and services is at your own risk.

6.2. Limitation of Liability To the fullest extent permitted by applicable law, Rosehill Wine Cellars and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

7. Termination We reserve the right to terminate or suspend your account and access to our website at our sole discretion, with or without cause.

8. Changes to Terms We may update these Terms from time to time. We will notify you of any material changes by updating the “Last updated” date at the top of this page.

9. Contact Information If you have any questions or concerns about these Terms, please contact us at: info@rosehillwinecellars.com